Vinted Users Voice Frustration Over Sizing Modifications
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Online Platforms Response
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to review their products and manually change the size where appropriate, causing user dissatisfaction.
Size Classification Modifications
Previously, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods after backlash from users.